All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase. We do not provide refunds for change of mind, ordering the wrong item, or dissatisfaction after purchase. Damaged or Incorrect Orders If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after receiving your order. We will review the issue and work with you to make it right when appropriate. By completing a purchase with Pretty Girl Crochet Hair, you acknowledge and agree to our Final Sale Policy.